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Grand Hyatt Dubai Hotel, Dubai
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Key details
About the Hotel
Oud Metha, Dubai Healthcare City, Near Sheikh Zayed Road & Wafi Mall,
Dubai,
United Arab Emirates,
Dubai
Grand Hyatt Dubai is an award-winning hotel located along the historic Dubai Creek in Bur Dubai. This luxury property features a tropical indoor garden with streams and bridges in its atrium. It is set within 37 acres of landscaped gardens, providing a tranquil oasis amidst the bustling city. The hotel combines modern amenities with traditional Arabic touches to offer a unique guest experience.
Location
Situated in Bur Dubai, the hotel is conveniently located near areas rich in history and culture. It is a short distance from popular attractions such as the Dubai Mall and Zabeel Park. Guests have easy access to public transportation options, allowing for convenient travel throughout the city. This vibrant district is also home to numerous local cafes and eateries, providing an authentic taste of Dubai.
Rooms
The hotel has 674 spacious rooms and suites, many offering spectacular views of the Dubai skyline or the creek. Rooms are designed with traditional Arabic decor and feature luxury linens, soundproof walls, and modern amenities. Bathrooms resemble mini spas, equipped with dual sinks, jetted tubs, and high-quality toiletries. Additionally, the suites include living areas, dining spaces, and kitchenettes for added comfort.
Eat & Drink
Grand Hyatt Dubai boasts an impressive culinary selection with 13 restaurants and bars serving diverse international cuisines. Guests can enjoy casual dining or elegant meals with open kitchen concepts, allowing a glimpse of chefs at work. Outdoor terraces are available for dining with views overlooking the resort grounds. One of the highlights includes the hotel's renowned steaks and authentic Lebanese dishes.
Leisure & Business
Leisure facilities at the hotel include the award-winning Ahasees Spa and Club, with a full array of spa treatments, saunas, steam rooms, and multiple pools. Guests can engage in various activities from fitness training to tennis and table tennis. For business travelers, the hotel provides conference rooms and executive lounges, equipped to facilitate both meetings and events.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Pool Area
The pool area was spacious and beautiful, providing a perfect spot to soak up the sun and relax with family.view full review
Delicious Buffet
The buffet at the Collective by Market Cafe was a highlight, offering a wide selection of tasty dishes that kept our kids happy and satisfied.view full review
Comfortable Room Upgrade
Our room was impressively spacious and comfortable, making our stay incredibly enjoyable.view full review
Kid-Friendly Spaces
The hotel felt like a family resort, with a fun and inviting atmosphere that made our children feel right at home.view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Sports trainer
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Stores/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Children's buffet
Children's play area
Kids club
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Live entertainment
Night club
Garden area
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Curtains
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Location
Oud Metha, Dubai Healthcare City, Near Sheikh Zayed Road & Wafi Mall,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Oud Metha, Dubai Healthcare City, Near Sheikh Zayed Road & Wafi Mall,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Mall
The Dubai Mall
3.7
mi
Tower
Burj Khalifa
4.0
mi
Fountains
The Dubai Fountain
3.9
mi
Aquarium
Dubai Dolphinarium
4600 ft
Mall
Wafi
3000 ft
11 Al Riyadh St West Shore of Dubai Creek
Creek Park
4300 ft
Jaddaf Waterfront
Jameel Arts Centre
4300 ft
Al Riyadh St 90 Awolowo Way Ikeja Lagos
Children's City
1.1
mi
31A St
Irish Village
1.3
mi
Dubai Duty Free Tennis Stadium
1.4
mi
Parks
Zabeel Park
1.9
mi
Wonderland
1.0
mi
dubai munsiparty jaddaf
2000 ft
Raffles Botanical Garden
2200 ft
Church
St Marys Catholic Church
1.0
mi
Creekside Park
2500 ft
Wafi Mall
Pharaohs' Club
2500 ft
Pyramids Rooftop Gardens
Movies Under the Stars
2500 ft
Mosque
Al Majeed Mosque مسجد المجيد
2600 ft
Consolidated Shipping Burdubai
2800 ft
Golf Course
Dubai Creek Golf & Yacht Club
1.1
mi
Amusement Park
Wonderland Cricket ground
3100 ft
Cineplex Vox Cinemas Grand Hyatt
3100 ft
Wonderland Theme & Water Park
3100 ft
Amusement & Theme Parks
Wondeland theme and water park
3100 ft
Zabeel Stadium
2.7
mi
Amusement & Theme Parks
Wonderland Amusement Park
1.2
mi
Nearby
hyat garhud
700 ft
hyat conversation
800 ft
Mosque
Dewa masjid
1600 ft
Restaurants
The Collective by Market Cafe
100 ft
Sheikh Zayed Rd Grand Hyatt Dubai
Wox
600 ft
Grand Hyatt Dubai Al Riyadh St Sheikh Rashid Rd
Cooz
400 ft
Sheikh Rashid Road Riyadh St
Peppercrab
600 ft
Oud Metha Rd Grand Hyatt
Panini
600 ft
Sheiakh Rashid Rd Grand Hyatt Dubai
Sushi
600 ft
Sheikh Rashid Rd Grand Hyatt Dubai
Andiamo
600 ft
Grand Hyatt Dubai Al Riyadh St Sheikh Rashid Road
Poolside Restaurant
200 ft
Sheikh Zayed Rd Grand Hyatt Dubai
Origami
700 ft
Second Floor Dubai Festival City inside Robinsons
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
friendly staff
spacious rooms
far location
busy pool area
7.6/10
Very good
Rooms
8.0
Location
7.9
Service
8.4
Dining
7.1
Guest reviews
7.6/10
based on 28 review
8.7
8.7/10based on 6359 review
Herman
United States of America,
May
2024
8.2/10
The hotel rooms are surprisingly spacious, equipped with everything you need including a coffee maker, comfy beds, and a delightful aroma. The spa experience is truly remarkable. However, some rooms may offer a better outlook.
Rooms
9.0
The rooms were spotless, spacious, and comfortable. I loved the amenities provided.
Service
9.0
The staff was super friendly, polite, and very accommodating. They made my stay truly enjoyable.
Location
8.0
The hotel is a bit far from the center, but the comfortable rooms and superb service make up for it. It’s a beautiful place with plenty to explore.
Dining
7.0
The dining options were good enough with a nice variety of selections. The quality and service were satisfactory.
Facilities
8.0
The facilities were top-notch, especially the separate 'activity' pool for children. It could get busy at times, but overall, great amenities.
friendly staff
far location
Adam
United Kingdom,
March
2024
7.6/10
The hotel is a wonderful place for weddings, offering spacious, spotlessly clean rooms with very comfortable large beds and excellent soundproofing, ensuring a great sleep experience. However, some rooms initially smelled damp, prompting a change that was satisfactory.
Rooms
8.0
The rooms are very spacious, exceptionally clean, and the large beds are very comfortable. The soundproofing is excellent for a great sleep.
Service
7.0
The service is very good and clean, ensuring our time at the hotel was nothing less than perfect. However, there were instances of attempts to overcharge, like taking a longer route with the intention to fleece customers.
Location
8.0
The location is just superb, guiding guests about the best tourist spots in Dubai and offering great dining options at the Market Cafe. However, it can use some deep cleaning and a touch-up.
Dining
7.0
The dining experience was good with a variety of choices, but they should be clearer on what is chargeable in the room. However, the quality has slightly declined over the years with some disappointing aspects like poor bread and rushed preparation.
Facilities
8.0
However, the hotel is not fully kids-friendly.
clean
overcharging
Graeme
United Kingdom,
February
2024
7.6/10
The hotel had some great features like fabulous lighting control in the room, but cleanliness could have been improved. The staff, including Mr Mahmoud, Mr Abhishek, and Mr Vivek, were exceptionally kind and accommodating. Despite being a bit far from downtown Dubai, the hotel's location was convenient for most attractions. The dining experience was mostly good, with standout items like the fried Dimsum on the first day. Overall, a pleasant stay with some room for enhancement.
Rooms
7.0
The room was fabulous with unique lighting features, but cleanliness could have been better.
Service
9.0
The service made me feel like a VIP guest, especially thanks to the kindness of Mr Mahmoud, Mr Abhishek, and Mr Vivek.
Location
6.0
Despite being a bit remote, the hotel was close to most attractions, with friendly and helpful staff like Mahmoud making the stay enjoyable.
Dining
8.0
The dining experience was good overall, especially with the unique fried Dimsum on the first day.
Facilities
8.0
The hotel offered a variety of services and amenities to enhance the stay.
Joshua
United States of America,
February
2024
8.0/10
The hotel was very limited as it didn't have interconnected rooms like I requested, but the room I got was large and exceptionally clean. The service was fantastic, with attentive and helpful staff. The location was a bit far from the center of things, which was the only disadvantage. The dining options were good quality with a big range of food available.
Rooms
8.0
The room I stayed in was large and exceptionally clean.
Service
9.0
The staff was most attentive, providing fantastic service.
Location
7.0
The location was a bit far from the center of things, but it was handy for everything we wanted to do.
Dining
8.0
The dining options were good quality with a big range of food available.
Facilities
8.0
The hotel had great amenities available for guests to enjoy.
George
United Kingdom,
January
2024
8.6/10
The hotel had a very high standard with a huge bathroom, but some rooms had an unpleasant smell. The service was amazing, especially thanks to Faiz, Shaharat, and Cristy. The location was perfect for exploring and shopping while the dining experience was complimentary and really good.
Rooms
8.0
The rooms were of very high standard with a huge bathroom.
Service
9.0
The service was amazing, helpful, and friendly.
Location
9.0
The location was perfect, an excellent base for exploring and shopping.
Dining
8.0
The dining experience was complimentary and really good.
Facilities
9.0
The hotel's facilities were great.
Nicholas
United Kingdom,
January
2024
7.0/10
I found the hotel's rooms really nice, always clean, and welcoming while waiting for our booked room in the afternoon. However, the thin walls made it feel like you were sharing your space with your neighbor. The service was very nice and helpful, although some staff members were overly inquisitive. The location, ideal for families and solo travelers, had great facilities but needed a bit of an update. Dining experiences varied, from excellent to poor quality, and the overall facilities were satisfactory. Rooms had a cozy vibe despite the thin walls, while the service received a good rating despite some intrusive questioning from staff. The location, though good, would benefit from some improvements, and the dining experiences were hit or miss. The facilities, while average, met our needs during the stay.
Rooms
8.0
The rooms were really nice, always clean, and made us feel comfortable.
Service
7.0
The staff was very nice and helpful, although some were a bit too inquisitive.
Location
7.0
The hotel's location was good with great family facilities, but it could use some updating.
Dining
6.0
The dining experiences ranged from excellent to poor quality.
Facilities
7.0
The hotel's facilities were satisfactory during our stay.
Tony
United States of America,
January
2024
7.0/10
The hotel offers nice clean rooms and facilities although they can be a bit smelly like an ashtray. The service is generally friendly but lacks in efficiency at times. The location is convenient for the airport but a bit distant from the central area.
Rooms
7.0
The rooms were very nice and clean, as were all the facilities, but the smell was off-putting at times. Not soundproof enough, though.
Service
7.0
The service was excellent and very helpful, though they seemed disorganized at peak times.
Location
8.0
The location is great and easy to reach, very close to the airport but a tad far from downtown.
Dining
6.0
The dining experience was acceptable, although busy at times with some waiting, especially for coffee.
Facilities
7.0
The hotel offers all necessary amenities, such as a pool and gym, but could be improved in soundproofing and promptness of service.
Robin
United Kingdom,
December
2023
8.8/10
I absolutely loved my stay at the hotel! The rooms were spacious, comfortable, and beautifully decorated with high-quality bathroom fittings. The service was top-notch with friendly and proactive staff everywhere who made my stay even more enjoyable. The location was perfect for me, close to the airport yet away from the hustle and bustle, complete with fantastic amenities like walking paths and tennis courts. The dining experience was simply amazing, especially the fantastic staff. A few minor downsides were the inconsistent service at reception and the pricy dining options.
Rooms
9.0
The rooms were large, comfortable, and nicely decorated with good quality bathroom fittings, equally very good. I truly appreciated the spaciousness of the room.
Service
8.0
The service was exceptional from the friendly and proactive staff, especially at the restaurant and pool. However, there were instances where the service was not as helpful, particularly at reception.
Location
9.0
The hotel's location was great, combining proximity to the airport while still being accessible to prime locations. The well-manicured grounds and attentive staff made my stay even more pleasant.
Dining
9.0
The dining experience was fantastic with a wide variety of options, especially in the club room. The staff was attentive and provided excellent services.
Facilities
9.0
The facilities were impressive, offering a range of services to enhance my stay. The hotel truly catered to every guest's need.
friendly staff
inconsistent service
Mike
United Kingdom,
December
2023
8.0/10
I had a wonderful stay at this hotel. However, opting for a larger room, especially for kids, would be ideal without the breakfast option. The service was top-notch, with the staff going above and beyond to help us retrieve our lost bag. The location, though a bit far from malls, was like a luxurious resort in Bali with lush greenery all around. The dining experience, excluding breakfast, was a bit pricey but below average in terms of quality. Overall, it was a luxurious and enjoyable stay.
Rooms
8.0
The rooms were spacious and well-attended by the helpful staff.
Service
9.0
The staff did the impossible to find our lost bag. Their service was exceptional.
Location
9.0
The location felt like a luxurious resort in Bali with beautiful green surroundings.
Dining
5.0
The dining experience, apart from breakfast, was a bit expensive and below average in quality.
Facilities
9.0
The hotel facilities were luxurious and enjoyable.
Luxurious
Expensive dining
William
United States of America,
November
2023
7.6/10
The hotel had excellent foreign staff, a variety of food options, and a very comfy, clean, and spacious room. However, it wasn't noise-proof, leading to disturbances from the hallway and neighboring suites during my stay, especially in the evening hours.
Rooms
8.0
My room was great! It was very comfy, clean, and spacious.
Service
9.0
The service was top-notch. Everyone from the room cleaners to the managers was super friendly and helpful, especially Zain.
Location
7.0
The location was a bit far from the center of things, but a shuttle to the marina or Palm would be good. It was only a short taxi ride from most places, but not within walking distance of much.
Dining
7.0
The dining experience was good enough with a variety of selections, but the restaurant setup was a bit chaotic without proper organization.
Facilities
7.0
The facilities were satisfactory overall.
Richard
United Kingdom,
October
2023
9.0/10
I absolutely loved my stay at this hotel! The suite was fabulous, offering a big room with a large comfortable bed. The views may not be breathtaking, but I was happy with everything else provided.
Rooms
9.0
The room was spacious and comfy, making for a delightful stay.
Service
10.0
The service here was top-notch! The staff, especially Mohammad from reception, went above and beyond to ensure a fantastic experience. They truly cared about providing exceptional customer service.
Location
9.0
The hotel's location is excellent with a huge garden, waterfalls, and plenty of dining options nearby. It's convenient to the airport with useful shops and even a pharmacy on-site.
Dining
8.0
The dining experience was superb, with delicious, fresh food served in the hotel's restaurants. The only downside was that it could get busy at times.
Facilities
9.0
The facilities offered everything I needed for a comfortable stay.
Simon
United Kingdom,
October
2023
9.0/10
I have to say, this hotel was as good as it gets in Dubai! The rooms are amazingly huge, the breakfast choices are massive, spa facilities are top-notch, and the staff is superb. I couldn't fault anything—excellent club room facilities and impeccable service, making my stay truly exceptional. It was a small downside that my room had a view of the speedway work and construction, but still a wonderful experience.
Rooms
9.0
The rooms were excellent, spacious, and clean.
Service
9.0
The staff, especially Kristy, Erwin, and the chef at the coffee station, were excellent, attentive, and very professional. From room service to housekeeping, they were top-notch.
Location
8.0
The location was excellent, offering easy access to most places. The only disadvantage was the ongoing construction view, but the hotel's convenience and proximity to useful shops and a pharmacy made up for it.
Dining
9.0
The dining options were varied, and the breakfast was massive with a variety of egg choices. It surpassed my expectations.
Facilities
10.0
The hotel has outstanding facilities, including multiple pools to choose from and a fantastic spa/steam room. It's truly a luxurious place to stay.
Spacious Rooms
Construction View
Stephen
United Kingdom,
October
2023
8.0/10
I had an enjoyable stay at the hotel. The rooms didn't offer a nice view, but they were comfortable. The water entertainment facilities were a great addition, and having a cafe and restaurant inside was convenient. Some confusion before check-in was a downside.
Rooms
7.0
The rooms were comfortable, but the view wasn't great.
Service
8.0
The staff were very friendly, but there was some delay due to conflicting information from the front desk.
Location
9.0
The hotel is conveniently located near the airport and downtown, ideal for exploring the area.
Dining
7.0
The dining experience was good overall, with some room for improvement in the menu.
Facilities
9.0
The hotel offered great water entertainment facilities.
Harry
United Kingdom,
September
2023
6.2/10
I was given a room on the 5th floor with a bad smell and smoke odor, which was disappointing. However, the room itself was spacious, big, and comfortable, despite the urgent need for modernization.
Rooms
7.0
The room was big and comfortable, but in desperate need of modernization.
Service
9.0
The service, especially for having breakfast served to my room, was helpful and friendly. The staff greeted me with a smile and were very attentive.
Location
6.0
The location caused a lot of stress on my part, but it was perfect after a long flight being only a 10-minute taxi ride from the airport.
Dining
5.0
The dining experience, especially with the club room, was very poor and not up to the standard expected from a 5-star hotel. The food options were limited and not tasty.
Facilities
5.0
The hotel facilities were outdated and in need of renovation.
Juan
United States of America,
September
2023
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were lovely and clean, although a bit jammed at the opposite side of the elevators. The service was very good, especially during breakfast. The location was convenient, close to many places of interest I visited. The dining experience had its ups and downs, with a wide selection of foods but lacking in variety and quality. The facilities offered were satisfactory, meeting most of my needs.
Rooms
8.0
The rooms were lovely and clean.
Service
7.0
The staff were very good with the children and attentive to guest needs.
Location
9.0
The location was convenient and close to the main sites.
Dining
7.0
The dining options were impressive overall, but there were some inconsistencies, with a good selection of foods but lacking in variety and quality at times.
Facilities
8.0
The hotel offered a range of facilities to enhance my stay.